Privacy Policy

1. Introduction

Afia Orbit ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Name, email address, and phone number
• Business information (for contractors)
• Address and location data
• Payment and billing information
• Account credentials

2.2 Usage Data

We automatically collect information about your interaction with our platform, including IP address, browser type, pages visited, and time spent on the platform.

2.3 Location Data

With your permission, we collect location data to provide route optimization and scheduling services.

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send notifications
• Improve and personalize your experience
• Send administrative information and updates
• Monitor and analyze usage patterns
• Detect and prevent fraud
• Comply with legal obligations

4. Information Sharing

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.

4.2 Between Users

Client information is shared with assigned contractors to facilitate service delivery. Contractor information is shared with clients to enable communication and scheduling.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse cookies, but this may limit your ability to use some features.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@afiaorbit.com